We are committed to our work and check every order before shipping. But there are a number of factors during delivery that we can't control.
In case of damage or defect, send a photo or video confirmation of the noticed shortcomings to our mail
info@bizitoys.com. We will answer you promptly.
According to Article 28 of the Law "Consumers Rights", the consumer has the right, within fourteen days from the date of transfer of the non-food product to him, to return the product of good quality or exchange it for a similar product of a different size, shape, dimension, style, color or configuration, if price difference required recalculation with the seller.
The consumer's demand for the exchange or return of the goods is subject to satisfaction if the goods were not in use, their consumer properties were preserved and there is evidence of their purchase from this seller. In case of exchange or return of goods, the consumer is obliged to return the goods in consumer packaging, if the goods were sold in such packaging.
Refunds are made to the card with which the payment was previously made. The term of receipt of funds on the card is from 1 to 30 days from the date of the return by the seller.